How to Apply for a Code of Compliance Certificate

This page tells you how to apply for a Code Compliance Certificate.

What is a Code Compliance Certificate?

A Code Compliance Certificate (CCC) is a verification from the building consent authority that it is satisfied, on reasonable grounds, that the building work complies with the building consent. It is an important document, and should be retained for future reference.

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When is a Code Compliance Certificate required?        

The owner (or their authorised agent) must apply for a code compliance certificate as soon as practicable after all building work is completed.

You should apply for a CCC once all consented building work has been completed (and preferably when all inspections have been passed), by submitting a Code Compliance Application form through the AlphaOne portal.  You must also provide any other documentation required by Council prior to the issue of CCC. A list of the required documents is avaliable through the portal.

If a code compliance certificate is not issued, you may face difficulties when trying to buy, sell or insure a property.


Note: For consents prior to 2014, please submit a paper code compliance applciation form and provide the supporting document. 

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How to Apply        

To apply for your Code Compliance Certificate:

  • Log in the the AlphaOne portal 
  • Select the Action button for the consent
  • Fill in the Code Compliance Certificate Applciation and submit

The application will be vetted to ensure it is complete.

  • If the application is complete, you will be contacted to be advised when your final inspection has been booked for. 

  • If the application is incomplete, we will contact you to advise what is required in order for the application to be accepted.

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Final Inspection

The Inspector will verify the approved documents against the work completed. A final checklist will be completed and if the Inspector is satisfied on reasonable grounds that the building work complies with the building consent, the inspection will be approved.

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Issuing the Code Compliance Certificate

Council has 20 working days in which to decide whether to issue, or refuse to issue, a CCC.  If we need more information, we will contact you and put the process on hold until the information is received.

We will issue your code compliance certificate when:

  • we are satisfied on reasonable grounds that all the building work is completed in accordance with the building consent; and
  • any fees and charges related to the building consent are paid, including any development contributions.

In some cases, where there has been a delay of some years before applying for the code compliance certificate, a durability modification may need to be applied to your Code Compliance Certificate.

If you have any questions, please contact a Duty Building Consent Officer.

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Refusal of Code Compliance Certificate       

If the Council isn't satisfied that the building work complies with the consented documents, we will write to you to advise we will refuse to issue the code compliance certificate.  If your application is declined, you can reapply once you have addressed any areas of non-compliance.

If the Council refuses to issue a CCC and if you consider this is not justified, you can apply to the Ministry of Business, Innovation & Employment for a determination. Details are on their website

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Two-year Decision Limit

Council must decide two years after the building consent has been granted whether or not to issue a CCC (even if a CCC has not been applied for).  If the work is not going to be completed within two years, it is essential that you advise the Council.

Compliance Schedules

A compliance schedule is required for homes with cable cars, and may be required for multi-unit and non-residential buildings.

Old Consents

Older building consents do present the Council with a problem when considering the issue of a CCC, particularly when we are looking at construction details and the maintenance history.  If the Council is not able to confirm compliance, we may refuse to issue a CCC. 

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