Queen Street Upgrade

This page provides a brief overview of the Queen Street Upgrade project. It is a major piece of work to upgrade ageing pipes and create an improved street environment - there is no quick and easy way to do it. The end result will be a long-term fix that's good for everyone.

What You Need to Know - Updated 6 June

The upgrade has moved into Stage 2, from Noel Leeming to Cambridge Street. The first step in each stage is to lay the new 1200 mm stormwater pipe.

What’s on the box?

Part of the Stage 2 works are enclosed by a construction “box” to keep noise and dust to a minimum for pedestrians. The “box”, made up of white panels, is now home to colourful chalkboards, information about the upgrade and reality-altering mirrors – and there’s more to come. There are also windows into the construction zone if you’re interested in what’s happening within the box. Head down and take a look, let the kids doodle on the chalkboards and check out their reflection in the stretchy mirrors while you visit the shops.

  • The road is closed to vehicles between Gladstone Road and Noel Leeming
  • Downer have begun intermittent night work to connect properties to the stormwater - sections of footpath may be closed at times.

The key things to remember are:

  • Queen Street is open and all shops are open for business. Use the ring road to find parking. View Map.
  • The road is closed to vehicles from Gladstone Road to just before Cambridge Street.
  • Free all-day parking is available at the Richmond Showgrounds.
  • Footpaths are open all day.
  • Support retailers and businesses – they are open throughout the project.

Map of road closure

Bus services

The Sundial Square bus stop is now at the top of Queen Street opposite the Tasman District Council office. The timetable has not changed and services continue as normal.

Free parking at Showgrounds

If you work on Queen Street, or are going to be in central Richmond for an extended stay, we ask that you use the free all-day parking provided at the Richmond Showgrounds. We are still in the early stages of construction and it’s important we all support our local businesses throughout what will be a lengthy period of disruption. Please don’t take up parking spaces all day that could be used by customers to our retailers, cafes and the like.

Timeline changes

We have been challenged with a number of in-ground structures while working in the first stage, which has delayed the start of Stage 2. The rescheduled programme is:

  • Stage One complete by end of May
  • Stage Two begins in middle of May
  • Stage Two complete by 1 August

Key Contact - Chris Forman

24/7 Contact: Ph. 0800 000 413

If you have a question about the project, Chris is your go-to guy. He is the Downer Community Relations Manager for the project, and will be responsible for liaising directly with businesses, stakeholders and the general public to resolve any queries or issues you may have.

You can find him at the Downer office at 272 Queen Street. 24/7 Contact: Ph. 0800 000 413.

Key Documents


About the Project

The project will replace ageing pipe infrastructure under Queen Street and lower the centre of the road to reduce the risk of flooding in future during heavy rain. The street’s surface will be replaced from shop front to shop front in a safer, more pedestrian-friendly design.


Work will be split into six stages. The first is from Gladstone Road through to Noel Leeming from February 7 through to mid-May 2017. The project will continue through to 30 April 2018 - with a break over the busy summer period

A new design

As each stage of the upgrade is completed, the new street design will be put in place. The wider footpaths, narrower traffic carriageway and continuous smooth surface with no kerb and channel will contribute to slower traffic speeds and create a safer, more accessible and more pedestrian-focused space.

Unfortunately there will be disruption and inconvenience to street occupiers and users. We ask for your patience – the end result is a long-term fix that will benefit everyone. It will be carried out in stages, beginning in February 2017 and running through to 1 December 2017 when work will halt for the summer. Work will restart in February 2018 and is expected to be complete by the end of April 2018.

Got Questions, or Want More Information?