Queen Street Upgrade

This page provides a brief overview of the Queen Street Upgrade project. It is a major piece of work to upgrade ageing pipes and create an improved street environment - there is no quick and easy way to do it. The end result will be a long-term fix that's good for everyone.

the first taste page graphic

The First Taste

  • 11.00 am – 2.00 pm, Saturday 14 October
  • Queen Street, between McIndoe Place and Cambridge Street

Queen Street will come alive with street food from around the globe, live music and entertainment as well as cultural activities. Join in the celebration and check out the fresh new street layout along Queen Street.

What You Need to Know - Updated 25 September

Full pedestrian access and limited vehicle access has been restored between Noel Leeming and Poppy Thai as Stage 2 of the upgrade nears completion.

Contractors are currently laying paving outside the Richmond Library and expect to finish towards the end of the week, when they will open a further section of the street to pedestrians (although cars will still be restricted because of difficulty turning at the construction fence).

There is currently no vehicle access between Poppy Thai and Made for Men and the Cambridge Street intersection with Queen Street remains closed. The footpath is open for pedestrian access to all shops during the day.

Work will soon begin moving into Stage 4, from ASB Bank up to Richmond Night and Day.

Key things to remember:

  • Gladstone Road up to Poppy Thai is open with full pedestrian access and limited vehicle access
  • No vehicle access between Poppy Thai and Made for Men
  • All footpaths are open during the day


 Map showing current closures of Queen Street at Cambridge and Croucher Streets

What’s on the hoardings?

Part of the Stage 2 and 3 works have hoardings to keep noise and dust to a minimum for pedestrians. These panels have colourful chalkboards, information about the upgrade and reality-altering mirrors - just for fun.

There are also windows into the construction zone if you’re interested in what’s happening within the box. Head down and take a look, let the kids doodle on the chalkboards and check out their reflection in the stretchy mirrors while you visit the shops.

Bus services

The Sundial Square bus stop is now at the top of Queen Street opposite the Tasman District Council office. The timetable has not changed and services continue as normal.

Free parking at Showgrounds

If you work on Queen Street, or are going to be in central Richmond for an extended stay, we ask that you use the free all-day parking provided at the Richmond Showgrounds. We are still in the early stages of construction and it’s important we all support our local businesses throughout what will be a lengthy period of disruption. Please don’t take up parking spaces all day that could be used by customers to our retailers, cafes and the like.

Key Contact - Chris Forman

24/7 Contact: Ph. 0800 000 413

If you have a question about the project, Chris is your go-to guy. He is the Downer Community Relations Manager for the project, and will be responsible for liaising directly with businesses, stakeholders and the general public to resolve any queries or issues you may have.

You can find him at the Downer office at 272 Queen Street. 24/7 Contact: Ph. 0800 000 413.

Key Documents


About the Project

The project will replace ageing pipe infrastructure under Queen Street and lower the centre of the road to reduce the risk of flooding in future during heavy rain. The street’s surface will be replaced from shop front to shop front in a safer, more pedestrian-friendly design.

A new design

As each stage of the upgrade is completed, the new street design will be put in place. The wider footpaths, narrower traffic carriageway and continuous smooth surface with no kerb and channel will contribute to slower traffic speeds and create a safer, more accessible and more pedestrian-focused space.

Unfortunately there will be disruption and inconvenience to street occupiers and users. We ask for your patience – the end result is a long-term fix that will benefit everyone. It will be carried out in stages, beginning in February 2017 and running through to 1 December 2017 when work will halt for the summer. Work will restart in February 2018 and is expected to be complete by the end of April 2018.

Got Questions, or Want More Information?