The 2018/2019 rates instalments due dates are:
| Instalment 1 | Instalment 2 | Instalment 3 | Instalment 4 |
| 20 August 2018 | 20 November 2018 | 20 February 2019 | 20 May 2019 |
Under Section 57 and 58 of the Local Government (Rating) Act 2002 Council prescribes a penalty of ten percent (10%) of the amount of rate instalments remaining unpaid by the due date to be added on the following dates:
| Instalment 1 | Instalment 2 | Instalment 3 | Instalment 4 |
| 21 August 2018 | 21 November 2018 | 21 February 2019 | 21 May 2019 |
Penalties will not be charged on a rating unit where Council has agreed to a programme for payment of rate arrears or where a direct debit programme is in place and payments are being honoured.
Volumetric metered water rates are invoiced separately from other rates. Invoices for the majority of users are issued six monthly and invoices for larger industrial users are issued monthly.
The 2018/2019 due dates are as follows:
(may include but is not limited to meters in Richmond West, Murchison, Upper Takaka, Pohara, Collingwood and meters W00898, W00897, W00906, W45268)
(may include but is not limited to meters in Hope, Brightwater, Wakefield, Tapawera, meters W00898, W00897, W00906, W45268)
(may include but is not limited to meters in Mapua, Motueka, Kaiteriteri, Riwaka, meters W00898, W00897, W00906, W45268)
(may include but is not limited to meters in Richmond North, meters W00898, W00897, W00906, W45268)
(may include but is not limited to meters in Richmond East, meters W00898, W00897, W00906, W45268)
(may include but is not limited to meters in Richmond South, meters W00898, W00897, W00906, W45268)
(may include, but not limited to meters in Richmond West, Murchison, Upper Takaka, Pohara, Collingwood, meters W00898, W00897, W00906, W45268)
(may include but is not limited to meters in Hope, Brightwater, Wakefield, Tapawera, meters W00898, W00897, W00906, W45268)
(may include but is not limited to meters in Mapua, Motueka, Kaiteriteri, Riwaka, meters W00898, W00897, W00906, W45268)
(may include but is not limited to meters in Richmond North, meters W00898, W00897, W00906, W45268)
(may include but is not limited to meters in Richmond East, meters W00898, W00897, W00906, W45268)
(may include but is not limited to meters in Richmond South, meters W00898, W00897, W00906, W45268)
Payments received will be applied to the oldest outstanding amounts first.
For volumetric metered water rates, a penalty of 10 percent (10%) will be added to the amount of metered water rates remaining unpaid by the due date to be added on the following dates:
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