Property owners and potential purchasers can request a digital copy of a property file through our friendly customer services team.
Please note from 1 July 2026 the following fees apply to all requests, including the property owner.
|
Files sent via Sharefile (per file) |
$60.00 |
|
Homeowners discount (per file) |
$25.00 |
|
Frequent user discount (per file)(for agreed bulk users who elect to receive monthly invoices) |
$40.00 |
Please complete this online form(external link) to arrange this.
If you are unable to complete the form and make payment for any reason, please call into one of our offices where the team can assist you.
If you are buying a property, we would always recommend applying for a Land Information Memorandum and property file. Prospective purchasers are responsible for completing their own due diligence.
Information on the file will include Council records that we hold at the time of the request, including:
If you're not sure what some of the information means, we'll be available to assist. There is a charge for retrieving files and photocopying information. See details below on the process for making this payment.
Please note from 1 July 2026 the following fees apply to all requests, including the property owner.
|
Files sent via Sharefile (per file) |
$60.00 |
|
Homeowners discount (per file) |
$25.00 |
|
Frequent user discount (per file) (for agreed bulk users who elect to receive monthly invoices) |
$40.00 |
Payment can be made via our Service Centres, or to this bank account:
Please use the following references, and provide proof of payment by way of receipt or screenshot to [email protected].
Once proof of payment has been received, please allow 1-2 working days for our team to prepare and send the property file.
|
Property Information |
Charges from 1 July 2026 incl. GST |
|
Fees and charges set in accordance with S12 LGA |
|
|
LIM - Land Information Memorandum requested under S44A of the Local Government Official Information and Meetings Act 1987 |
|
|
Residential |
$465.00 |
|
Commercial/Industrial |
$670.00 |
|
Cancellation Fee LIMs cancelled within 2 working days of payment received are eligible for a refund but will incur a cancellation fee. |
50% of LIM fee |
|
Property Files – access to Council records |
|
|
Files sent via Sharefile (per file) |
$60.00 |
|
Homeowners discount (per file) |
$25.00 |
|
Frequent user discount (per file) (for agreed bulk users who elect to receive monthly invoices) |
$40.00 |
|
General Property Enquiries |
|
|
Record of Title |
$27.50 |
|
Survey Plan |
$27.50 |
|
Historic Titles |
$27.50 |
LIM fees - Large properties involving more than one record of title will be quoted accordingly.
Toka Tū Ake EQC have an online portal where you can search to see whether an EQC claim has been made for this property for the period since 1997.
You can access this portal at www.naturalhazardsportal.govt.nz
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